Impact of Psychosocial Risk on the Work Environment, CaseHotels in the Municipality of Acapulco de Juárez, Guerrero
DOI:
https://doi.org/10.19136/hitos.a30n87.6331Keywords:
Psychosocial risk, Work environment, Professional performance, SMEs.Abstract
OBJETIVE: To identify whether psychosocial risks caused by hurricane Otis affect the staff working in SMEs in the hotel sector of the Municipality of Acapulco de Juárez, Guerrero.
MATERIAL AND METHOD: A simple random probability sampling with a finite population was applied, using a confidence level of 90% (Z value=1.65) with a statistical error of 10%. Since the population size to be considered is known, the sample corresponding to 68 workers in the hotel sector was applied.
RESULTS: 68% of respondents answered the following: psychosocial risks affected the work environment, 63% responded that the hurricane intensified these risks, 76% stated that psychosocial risks due to the hurricane continue to affect the work environment, and 66% experienced severe traumatic events.
CONCLUSIONS: The items most closely related to psychosocial risks were: feelings and mutual trust; the greater the feeling generated in the work activity, the work environment worsens; the greater the mutual trust, the work environment gets worse.
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