Conflict management as a managerial strategy to improve organizational climate in higher education

Authors

  • Gilberto Rodríguez Montufar National Technological Institute of Mexico image/svg+xml

DOI:

https://doi.org/10.19136/hitos.a31n91.6387

Keywords:

organizational climate, educational management, managerial skills, higher education institutions, conflict management.

Abstract

OBJECTIVE: To determine the effect of conflict management as a management strategy on the organizational climate in public higher education institutions.

MATERIAL AND METHOD: A quantitative, non-experimental, cross-sectional, causal design was employed, with linear regression analysis, bootstrapping, and subgroup segmentation.

RESULTS: Findings reveal a positive, significant, and robust effect of conflict management on the perception of organizational climate.

CONCLUSIONS: This study provides useful empirical evidence for the design of institutional policies aimed at organizational well-being and managerial training in conflict resolution skills.

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Author Biography

  • Gilberto Rodríguez Montufar, National Technological Institute of Mexico

    Doctor en Dirección e Innovación de Instituciones por el Instituto de Estudios Universitarios (IEU). Profesor de Tiempo de Completo en el Instituto Tecnológico de Minatitlán, perteneciente al Tecnológico Nacional de México (TecNM). Líneas de Investigación: Habilidades Directivas y Gestión Organizacional; Innovación y Gestión Educativa; Innovación Pedagógica y Aseguramiento de la Calidad Educativa; Competitividad y Sostenibilidad de Organizaciones e Instituciones.

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Published

2025-10-15

Issue

Vol. 31 No. 91 (2025): Hitos de Ciencias Económico Administrativas Vol. 31 No. 91

Section

Artículo Original

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How to Cite

Rodríguez Montufar, G. (2025). Conflict management as a managerial strategy to improve organizational climate in higher education. HITOS DE CIENCIAS ECONÓMICO ADMINISTRATIVAS, 31(91), 308-326. https://doi.org/10.19136/hitos.a31n91.6387