Student perceptions of learning management at the Faculty of Accounting and Administration at UACH
DOI:
https://doi.org/10.19136/hitos.a31n91.6347Keywords:
perception, management, teaching, infrastructure, student satisfaction.Abstract
OBJECTIVE: To analyze students’ perceptions from the Faculty of Accounting and Administration at Universidad Autónoma de Chihuaha [UACH] regarding the management of learning delivery.
MATERIAL AND METHOD: A descriptive and cross-sectional research study was conducted in 2024, based on a mixed approach with a hypothetical-deductive method. To collect data, a survey was administered to 148 students, designed to investigate demographic aspects, as well as perceptions regarding educational administration, teaching staff, infrastructure, and resources. The sample was calculated with a confidence level of 86% and a margin of error of 6%.
RESULTS: 54.1% of students rated the educational administration as “good”, while 64.9% considered the administrative staff accessible. Regarding the teaching staff, 48.6% rated them as “good”,, and 54.7% perceived them as “available” outside the lesson hours. The infrastructure was rated as “good” by 45.9%, and the technological facilities as “adequate” by 43.2%.
CONCLUSIONS: Student perception reflects general satisfaction with educational administration, although areas for improvement remain, especially in administrative accessibility and technological resources.
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